call-to-action call-to-action-mobile

ehB wins gold award for being best lettings agent in Leamington

Tue 11 Feb 2020

ehB Residential has been named the best estate agency in Leamington for lettings under a national property awards scheme.

Judges from the British Property Awards looked at 25 customer service related criteria at a number of lettings companies across Leamington before reaching their conclusion.

Responsiveness and helpfulness were among the core traits against which the agencies were measured – with ehB coming up trumps in all areas.

Gold award winner ehB will now be entered into the organisation’s regional and national awards to be measured against agencies across the UK.

ehB’s lettings manager Gayl Tallis has been working at the company for the past 20 years – and her personal approach and that of her team are key to company’s success, believes MD Edward Bromwich.

“I’m so proud of our amazing team,” he said.

“One of the key reasons landlords and tenants like us is that we offer a really personal service, with everything run in-house – from our property management to our accounts. The team are brilliant and any queries can be addressed pretty much straight away as everyone is working together in the same office and knows all the properties inside out.

“In many agencies certain elements are outsourced, with the accounts and property management departments sometimes being many miles away. We’re delighted that the British Property Award judges recognised that our commitment to excellent customer service has made us the best lettings agency in town.”

Gayl Tallis added: “We’re really chuffed about the award. We know we’re good at what we do but it’s great to be recognised by an external orgasition. I’m really lucky to have such a great, friendly team working with me.

“It’s the relationships we have with customers and respect for tenants and which makes us stand out from other lettings companies.

“We have so many recommendations and repeat business. We treat tenants with respect and dignity and they sometimes come in to say it’s been a pleasure dealing with us. People are always welcome to drop in and, however busy we are, we will stop whatever we’re doing to talk to them. I think that’s what makes us stand out – our human touch.

“We always keep up to date with the latest legislation and Edward encourages us to go on courses and attend conferences and seminars so we can offer the best service on a professional as well as a personal level.”

Manager of the British Property Awards Will Price added: “We were simply shocked by the polarity of the service provided by different agents. Our mission is to provide a useful award for the consumer on a local level, highlighting excellence within their town, an award that can be trusted and used as part of their decision-making process.”

The ehB Residential lettings team -  lettings accounts Julia Rogers, negotiator  Rachel Cooper, lettings manager Gayl Tallis and property manager Leah Anton - celebrate being named the best estate agency in Leamington for lettings.

"I must say that both my partner and I were absolutely delighted with the Estate Agent that conducted the viewing with us on Saturday. We have been searching for a property for some time now and of all the professionals that we have met in the industry, he genuinely was the most pleasant, charming and straight forward man! We are hopeful that we can find the property for us through ehB as we are so impressed with the service provided. Best wishes"
Pippa

News Archive

October 2021

‘October is the new September’ in home buying world

August 2021

Strong demand sees homes sell twice as fast as in 2019

Autumn will signal surge of new properties for sale as buyer demand continues

July 2021

End of stamp duty does nothing to dampen the appetite to move home

June 2021

Families looking for ‘the right home’ not deterred by end of stamp duty holiday

May 2021

Leamington estate agency calls for more properties amid 7.1% house price rise

April 2021

Demand outstrips supply as March date sees highest property sales in a decade

February 2021

Demand for family homes is driving price rise, as ONS announces 8.5% annual increase

ehB Residential co-founds new local portal for property searchers

No slowdown in demand for million-pound properties

Show apartments at Victoria Point offer ‘a room with a view’ over Victoria Park

January 2021

Early signs for 2021 property market look promising

Brexit deal, vaccine and lockdown are fuelling house moves

December 2020

Why not move to Leamington Spa? It’s officially the UK’s third happiest town

November 2020

Covid mega lab announcement puts Leamington on the house hunting map for biomedical and data scientists

Demand for family homes continues as Leamington named third happiest town in UK

Developer creates large luxury homes for people who don’t like gardening

Explosion in demand for family homes sees sales double at ehB Residential

October 2020

ehB Residential welcomes government pledge to help first time buyers

ehB celebrates a record breaking summer with our lettings department

September 2020

Million-pound townhouses offer Scandi-style living in Regency theme park

Leamington developer makes showhome video to help overseas or quarantined buyers

Open day offers chance to view contemporary townhouses in Regency setting

Desire for new lifestyle post Covid is driving price rises in Leamington

July 2020

Covid crisis sees airbnb landlords switch to longer term rentals, says estate agency ehB